Staying at this hotel was a mixed experience. On the positive side, the location is amazing, right on the beach and close to Tallebudgera Creek, offering stunning 180-degree views from sunrise to sunset. However, the rooms had some issues with broken outdoor chairs, a faulty fridge, and poor-quality kitchen amenities. The service was a bit hit-or-miss, with delays in fixing maintenance problems but also some quick responses. Dining is convenient for a quick bite in the morning sunshine. It's a great spot for a short stay if you're looking to explore the Tallebudgera Creek area.
Rooms
7.0
The room had its drawbacks with broken outdoor furniture and subpar kitchen amenities, but the beachfront location and views were great.
Service
6.0
The service was inconsistent, with some delays in addressing issues but with responsive staff for certain requests.
Location
9.0
The hotel's location is superb, right on the beach and close to Tallebudgera Creek, offering easy access to nearby shops and a short walk to the night market.
Dining
7.0
The dining experience was convenient for a quick meal, especially in the morning with warm bread, but lacked variety.
Facilities
7.0
The facilities were decent but could use some improvements to enhance the overall guest experience.
Beachfront Views
Room Amenities
Martha
United States,
September
2023
6.8/10
The hotel offers a great kitchen, separate bedroom, small pool, and good size balcony with a view. However, some maintenance issues were noticeable, like unpainted plaster where new Wi-Fi was fitted and a musty and damp smell in the rooms. Despite these drawbacks, the rude staff's behavior towards us as a couple was unacceptable, given that we had paid for our stay with our hard-earned money.
Rooms
7.0
The rooms were spacious and had a great kitchen, separate bedroom, and a nice balcony with a view.
Service
5.0
The staff could be more accommodating and friendly, especially in acknowledging our disappointment and addressing maintenance issues promptly.
Location
9.0
The location was excellent, close to the beach and perfect for those wanting to explore the beautiful Gold Coast beaches.
Dining
7.0
Dining options were convenient, especially at the nearby surf club and along the beach, but improvements could be made in terms of variety.
Facilities
6.0
The facilities were decent, but some maintenance and cleanliness issues were noticeable.
Harold
United States,
August
2023
7.8/10
I had a pleasant stay at this hotel. The room was small but very affordable, especially for the holiday season and location. It was decently decorated and furnished, but what stood out was how meticulously clean it was both inside and out. The service had its ups and downs, with some inadequacies during a fire alarm incident, but overall, the staff were very friendly and extremely helpful, especially getting the air conditioning working again. The location couldn't have been better, offering fantastic views, direct beach access, and convenient proximity to local shops and attractions. The dining options were satisfactory, with a short walk to the night market and enjoyable beachfront breakfasts, although I did request an eggflipper. The hotel's facilities were good overall, with enjoyable amenities like the pool, hot tub, and BBQ area.
Rooms
8.0
The room was pretty small but clean and comfortable.
Service
7.0
The service was friendly and very helpful overall.
Location
9.0
The location was perfect, with fantastic views and easy access to the beach and nearby attractions.
Dining
7.0
Dining was convenient, with a short walk to the night market and enjoyable beachfront breakfasts.
Facilities
8.0
The facilities were good, especially the pool, hot tub, and BBQ area.
Paul
United States,
August
2023
7.0/10
The hotel boasts a fantastic location close to the beach and convenient dining options, offering clean and comfortable rooms with friendly service. However, room maintenance and bug issues need attention. Overall, a good value for money stay.
Rooms
6.0
Our studio apartment needed an update, and there were bug issues. The wooden doors to the patio were corroded and hard to open and lock.
Service
7.0
The staff was accommodating, but limited presence at the reception desk made it challenging to address requests in a timely manner.
Location
9.0
The hotel enjoys a great position on the Gold Coast, near various attractions like the surf club and playgrounds, ideal for beach lovers.
Dining
7.0
Convenient dining options along the beach and at the surf club, offering healthy salads but limited variety.
Facilities
6.0
The hotel offers basic facilities but could benefit from some upgrades to enhance guest experience.
Samuel
United States,
August
2023
7.2/10
The hotel's location is excellent, situated between Burleigh Heads shopping precinct and Palm Beach strip of shops, making it convenient for exploring the area. The rooms, although spacious, felt dated with basic lighting and old furniture, needing a refresh. The service was a mix of disinterest and helpfulness, with prompt assistance offered for fixing the air conditioning. The dining options were limited but convenient, especially if you enjoy homemade pizza. Despite some drawbacks, the hotel's central location and proximity to Tallebudgera surf club and the beach make it a decent choice for a stay.
Rooms
7.0
The rooms were a bit tired and could use some updating, but they were spacious.
Service
6.0
The service had its ups and downs, but they were helpful when needed.
Location
9.0
The hotel's location is great for accessing the nearby shopping areas, the beach, and the surf club.
Dining
7.0
The dining options were limited, but the homemade pizza was a highlight.
Facilities
7.0
The facilities were decent, but some areas could benefit from maintenance and updates.
Convenient location
Dated rooms
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